Related Experiment Videos
Enhancing access to patient education information: a pilot usability study.
Denise E Beaudoin1, Roberto A Rocha, Tony Tse
1Department of Medical Informatics, University of Utah, Salt Lake City, UT, USA.
AMIA ... Annual Symposium Proceedings. AMIA Symposium
|June 17, 2006
Summary
This study compared two patient portal navigation models. The menu-driven model showed a trend toward greater user satisfaction, especially for frequent web users, aiding future portal design.
Area of Science:
- Health Informatics
- Human-Computer Interaction
- Patient Engagement
Background:
- Healthcare organizations are implementing web-based patient portals.
- These portals aim to provide patients access to personal health information.
- Portals also seek to improve patient-provider communication.
Purpose of the Study:
- To investigate two navigation models (serial and menu-driven) for accessing educational materials.
- To determine which model improves access to patient education resources.
- To inform the design of more effective patient portals.
Main Methods:
- A pilot study was conducted comparing two distinct navigation models.
- User satisfaction and access to educational materials were evaluated.
- The influence of user's frequency of web use on model preference was analyzed.
Main Results:
- A trend indicated higher user satisfaction with the menu-driven navigation model.
- User preference for navigation models varied based on frequency of web usage.
- The findings suggest potential improvements for patient portal usability.
Conclusions:
- The menu-driven model shows promise for enhancing patient portal user experience.
- Understanding user web habits is crucial for optimizing portal design.
- Results can guide the development and enhancement of patient-facing web portals.