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Acceptance of diabetes education via the telephone
Suzanne Austin Boren1, Gianluca De Leo, Santosh Krishna
1Department of Health Management and Informatics, University of Missouri, Columbia, MO, USA.
Abstract:
Patients require education and information as they engage in self-help, self-care, and disease management activities. The objective of this study was to explore the acceptance of voice technologies in diabetes patient education. Eighteen participants listened to a total of 324 diabetes educational messages and were provided the opportunity to rate the usefulness of each message. This study demonstrated that brief telephone-based education can be acceptable and useful.
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