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How CEOs use management information systems for strategy implementation in hospitals
David Naranjo-Gil1, Frank Hartmann
1Pablo de Olavide University at Seville, Spain. dnargil@upo.es
Health Policy (Amsterdam, Netherlands)
|June 20, 2006
Summary
Hospital CEO backgrounds influence strategic effectiveness. Clinical leaders favor interactive MIS use for flexibility, while administrative leaders use diagnostic MIS for cost reduction.
Area of Science:
- Healthcare Management
- Information Systems Strategy
Background:
- Hospitals face pressure for cost efficiency and customer flexibility.
- Effectiveness of strategic implementation varies among hospitals.
Purpose of the Study:
- To investigate how top managers' use of management information systems (MIS) impacts hospital strategic effectiveness.
- To analyze the influence of CEO background on MIS utilization and strategic goal achievement.
Main Methods:
- Survey data from 218 CEOs of public hospitals in Spain.
- Analysis of how CEO professional/educational backgrounds affect MIS use.
- Examination of MIS use's impact on strategic goal implementation.
Main Results:
- CEOs with clinical backgrounds use interactive MIS with non-financial data, supporting flexibility strategies.
- CEOs with administrative backgrounds use diagnostic MIS with financial data, supporting cost-reduction strategies.
Conclusions:
- CEO background significantly shapes MIS utilization patterns.
- Tailoring MIS use to CEO expertise can enhance strategic implementation in hospitals.
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