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"Patient Portals" and "E-Visits".

Barbara Walters1, Deborah Barnard, Steven Paris

  • 1Dartmouth-Hitchcock Clinic, Bedford, NH 03110, USA. Barbara.A.Walters@Hitchcock.ORG

The Journal of Ambulatory Care Management
|June 22, 2006
PubMed
Summary

Patient portals allow patients to access and update their health records. E-visits offer an alternative to in-person appointments. This article details one healthcare system's experience with these digital health tools.

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Area of Science:

  • Health Informatics
  • Digital Health
  • Healthcare Technology

Background:

  • Patient portals enhance patient engagement by providing access to medical records.
  • E-visits are increasingly adopted by clinics to streamline healthcare delivery.
  • Integrating digital tools is crucial for modern healthcare systems.

Purpose of the Study:

  • To describe a healthcare system's experience implementing and utilizing patient portals.
  • To evaluate the integration and impact of e-visits within a clinical setting.
  • To share insights on the practical application of patient portals and e-visits.

Main Methods:

  • Qualitative description of a single healthcare system's implementation.
  • Review of patient portal usage data and e-visit utilization.

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  • Analysis of the healthcare system's operational experience.

    • Main Results:

    • Patient portals facilitate patient access to personal health information.
    • E-visits provide a viable alternative to traditional office visits for certain consultations.
    • The healthcare system gained experience in managing digital patient interactions.

    Conclusions:

    • Patient portals and e-visits are valuable components of digital healthcare strategies.
    • Successful integration requires careful planning and execution.
    • These technologies can improve patient access and healthcare efficiency.