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Consumer-directed health care: what to expect and what to do
Jeffrey C Bauer1, Mark Hagland
1Management Consulting Practice, ACS Healthcare Solutions, Dearborn, Mich, USA. jeff.bauer@acs-hcs.com
Abstract:
As consumer-directed health care grows, providers will need to develop competitive prices and make prices and payment options available to consumers. Providers should expect an increase in self-pay patients and be prepared to offer them financial counseling. Providers also will need to create a strategic plan and budget for CDHC.
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