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Using Learning Outcome Measures to assess Doctoral Nursing Education
Published on: June 21, 2010
Achieving breakthrough outcomes: measurable ROI
Fredric I Orkin1, Sylvia Aruffo
1Czarnek-Orkin Laboratories, Inc., Highland Park, IL, USA.
Abstract:
You're a case manager. Your boss is talking return on investment (ROI). Your patients don't want to be numbers on a spreadsheet. What does it take to be a hero to both the boss and the patient? Case managers frequently try to argue that great gains in quality of life for the patient are so valuable that management ought to ease up on case managers when talking about budget and returns. An experienced quality professional might respond, "Good luck."
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