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Related Experiment Videos

Reflective testing: what do patients think?

Sarah G Paterson1, Jean E Robson, Michael J McMahon

  • 1Department of Geography, University of Glasgow, and Department of Biochemical Medicine, Ninewells Hospital & Medical School, Dundee, UK.

Annals of Clinical Biochemistry
|October 7, 2006
PubMed
Summary
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Most patients support laboratory staff performing additional relevant tests without prior consultation. Patients generally felt satisfied with explanations provided by clinicians regarding investigations.

Area of Science:

  • Clinical Pathology
  • Patient Experience
  • Healthcare Management

Background:

  • Reflective testing involves laboratory staff initiating additional diagnostic tests.
  • Patient perspectives on reflective testing practices are largely undocumented.

Purpose of the Study:

  • To investigate patient opinions on the practice of reflective testing.
  • To assess patient satisfaction with information provided by clinicians about investigations.

Main Methods:

  • A survey was conducted among patients at a general practice and hospital outpatient clinics.
  • Patient views on add-on testing and clinician communication were collected.

Main Results:

  • A significant majority of patients preferred add-on tests without immediate clinician or patient consultation.

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  • Most patients reported satisfactory explanations from clinicians regarding the purpose and nature of tests.

    • Conclusions:

    • Patients generally accept the practice of healthcare professionals performing relevant add-on tests when deemed beneficial.
    • Patient trust in clinical judgment for diagnostic testing is high.