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Explicit and implicit trust within safety culture.

Calvin Burns1, Kathryn Mearns, Peter McGeorge

  • 1Strathclyde Business School, University of Strathclyde, Glasgow, UK. calvin.burns@strath.ac.uk

Risk Analysis : an Official Publication of the Society for Risk Analysis
|October 24, 2006
PubMed
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This study explored trust in safety culture within a UK gas plant. Findings reveal explicit trust in colleagues and management, but implicit trust only in colleagues, suggesting deeper trust levels are more specific.

Area of Science:

  • Occupational Health and Safety
  • Organizational Psychology
  • Risk Management

Background:

  • A strong safety culture is crucial in high-hazard industries to prevent accidents.
  • Trust is theorized as central to safety culture, yet empirical measurement is scarce.
  • Existing research often overlooks the nuanced nature of trust within safety contexts.

Purpose of the Study:

  • To investigate the role and measurement of trust in safety culture at a UK gas plant.
  • To differentiate between explicit (direct) and implicit (indirect) measures of trust.
  • To propose a model integrating trust levels into safety culture frameworks.

Main Methods:

  • Utilized explicit measures (direct questioning) to assess worker trust.
  • Employed implicit measures (priming tasks) to gauge automatic attitude activation related to trust.

Related Experiment Videos

  • Collected data from workers at a UK-based gas processing facility.

    • Main Results:

    • Workers reported explicit trust towards workmates, supervisors, and senior managers.
    • Implicit trust was predominantly observed towards workmates only.
    • A positive correlation between implicit trust and distrust measures indicated they are distinct constructs.

    Conclusions:

    • Explicit trust relates to surface-level safety culture, while implicit trust reflects deeper levels.
    • The findings have significant implications for understanding and enhancing trust in high-hazard industry safety cultures.
    • Trust and distrust appear to be separate dimensions, requiring tailored management approaches.