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Nurses information-processing patterns: impact on change and innovation.

Beatrice J Kalisch1, Suzanne Begeny

  • 1University of Michigan School of Nursing, Ann Arbor, MI 48103, USA. bkalisch@umich.edu

Nursing Administration Quarterly
|November 2, 2006
PubMed
Summary
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Registered nurses (RNs) and nursing staff prefer conservator roles, analyzing information logically. Nurse managers, however, lean towards being changers, embracing innovation and reactive stimulation.

Area of Science:

  • Nursing Management
  • Organizational Behavior
  • Healthcare Innovation

Background:

  • Understanding nursing staff information-processing styles is crucial for effective change management in healthcare.
  • The Organizational Engineering conceptual framework provides a model for analyzing organizational dynamics.

Purpose of the Study:

  • To investigate the information-processing styles of various nursing staff roles.
  • To determine how these styles influence the acceptance of change and innovation.
  • To compare the styles of nursing staff with those of nurse managers.

Main Methods:

  • Descriptive study utilizing the Organizational Engineering Model.
  • Sample included 578 nursing staff (RNs, LPNs, nursing assistants, unit secretaries) and nurse managers.

Related Experiment Videos

  • Analysis of information-processing styles and their relation to change acceptance.

    • Main Results:

    • Overall nursing staff and Registered Nurses (RNs) predominantly exhibit 'Conservator' (Logical Process--Hypothetical Analyzer) information-processing styles.
    • Nurse managers were significantly more inclined towards 'Changer' (Reactive Stimulator--Relational Innovator) styles.
    • A distinct difference in information-processing and change orientation exists between nursing staff and management.

    Conclusions:

    • Nursing staff's conservator style may present challenges for implementing rapid innovation.
    • Nurse managers' changer style is better aligned with driving organizational change and innovation.
    • Strategies for managing change in nursing should consider these differing information-processing styles.