[The experiences of transplantation coordinators' practice]

Area of Science:

• Healthcare Management
• Nursing
• Transplantation Science

Context:

• Transplantation coordinators play a critical role in managing organ donation and transplantation processes.
• Their practice involves complex coordination between medical teams, patients, and families.
• Understanding their lived experiences is crucial for improving healthcare systems.

Purpose:

• To explore and understand the experiences of transplantation coordinators in their professional practice.
• To identify the challenges and rewards associated with the role of a transplantation coordinator.

Summary:

• A phenomenological study interviewed nine transplantation coordinators.
• Analysis revealed six key themes: maintaining professionalism under pressure, managing heavy workloads, unique family care for brain-dead patients, support systems, patient recovery satisfaction, and developing self-confidence.
• Coordinators experience role identity conflicts stemming from poor working conditions.

Impact:

• Findings highlight the need for improved working conditions and institutional support for transplantation coordinators.
• Development of targeted educational programs can enhance professional recognition.
• Increased understanding of the coordinator role is essential for better patient outcomes and system efficiency.