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Web-based provision of information on infectious diseases: a systems study
Anjana Roy1, Patty Kostkova, Michael Catchpole
1National Knowledge Service -TB Pilot, Health Protection Agency, 61 Colindale Avenue, Colindale, London NW9 5EQ, UK. Anjana.Roy@hpa.org.uk
Health Informatics Journal
|November 10, 2006
Summary
This study evaluated the National electronic Library of Infection (NeLI) using soft systems methodology. Key improvements identified include site navigation, information quality, and user engagement for better evidence-based practice in infectious diseases.
Area of Science:
- Health Informatics
- Medical Librarianship
- Infectious Disease Information Systems
Background:
- The National electronic Library for Health (NeLH) portal includes the National electronic Library of Infection (NeLI) for healthcare professionals.
- NeLI provides evidence-based information on infectious diseases.
Purpose of the Study:
- To conduct a systems-based evaluation of the NeLI using soft systems methodology.
- To identify areas for improvement in NeLI's systems and services.
Main Methods:
- A pilot study employing soft systems methodology.
- Online questionnaires were used to gather user feedback and system data.
Main Results:
- Evidence for improving site navigation, information quality, and user data management.
- Identified critical systems for effective NeLI provision.
Conclusions:
- An action plan was formulated based on soft systems analysis.
- Recommendations include simplifying terminology, enhancing research assessments, expert quality tagging, and broadening user base.
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