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Sharing best practice
William Reddy1, Siobhán McCarthy
1Irish Society for Quality and Safety in Healthcare, Beaumont Hospital, Dublin, Ireland.
Sharing best practices requires active promotion and a focus on deep knowledge transfer through people, not just databases. This approach enables transformational change by leveraging expertise and cultural mindset shifts.
Area of Science:
- Knowledge Management
- Organizational Behavior
- Change Management
Background:
- Effective dissemination of best practices is crucial for organizational improvement and innovation.
- Existing methods often rely on static resources, leading to underutilization.
Purpose of the Study:
- To explore strategies for sharing and spreading best practices effectively.
- To identify the cultural and behavioral prerequisites for successful knowledge transfer.
- To facilitate transformational change within organizations.
Main Methods:
- Documenting essential features of best practices.
- Identifying subject-matter experts.
- Deducing general guidelines and diffusing basic knowledge.
- Utilizing experts to adapt practices in new contexts.
Main Results:
- Best practice resources need active promotion to reach their full potential.
- Databases of explicit knowledge are insufficient for deep learning.
- Knowledge transfer is most effective through human interaction and expert guidance.
Conclusions:
- A proactive approach to promoting best practices is essential.
- Focusing on tacit knowledge transfer via people is key to achieving transformational change.
- Expert involvement is critical for adapting and implementing best practices effectively.
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