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User needs evaluation of workplace accommodations.

Michael Williams1, Dory Sabata, Jesse Zolna

  • 1Center for Assistive Technology and Environmental Access, Georgia Institute of Technology, Atlanta, GA 30318, USA. mike.williams2@med.va.gov

Work (Reading, Mass.)
|December 7, 2006
PubMed
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Workplace accommodations for disabled individuals vary by age and functional limitation. Many workers with disabilities receive no support, highlighting a critical gap in employment accessibility.

Area of Science:

  • Rehabilitation science
  • Disability studies
  • Human-computer interaction

Background:

  • Workplace accommodations are crucial for enabling individuals with disabilities to perform job functions.
  • Understanding diverse needs across different age groups and functional limitations is essential for effective support.
  • Existing research often overlooks age-related differences in accommodation preferences and utilization.

Purpose of the Study:

  • To investigate the specific technological and accommodation needs of workers with disabilities.
  • To analyze how age influences the types of workplace accommodations utilized for similar functional limitations.
  • To identify disparities in accommodation provision for workers with reported functional limitations.

Main Methods:

  • A user needs survey was administered to 510 individuals with disabilities.

Related Experiment Videos

  • Data collected focused on types of technology and accommodations used for work-related activities.
  • Analysis compared accommodation usage patterns across different age groups and functional limitations.

    • Main Results:

    • Workers with disabilities employ various accommodations to mitigate functional limitations.
    • Age-related differences in accommodation use were observed for individuals with the same functional limitation.
    • Younger workers with hearing loss favored sign language, while older workers used hearing aids.
    • Working-age adults with vision impairments utilized more advanced technologies (e.g., electronic documents, CCTV) than older workers.
    • A significant number of workers with functional limitations reported receiving no workplace accommodations.
    • Workers with mental limitations were less likely to use accommodations, except for memory strategies.

    Conclusions:

    • Workplace accommodation needs are multifaceted and influenced by age and specific functional limitations.
    • There is a notable gap in the provision of necessary workplace accommodations, particularly for older workers and those with mental limitations.
    • Future interventions should consider age-specific strategies and ensure equitable access to assistive technologies for all disabled employees.