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Arranging for personal assistance services and assistive technology at work. A report of the rehabilitation research and training center on personal assistance services.

Disability and rehabilitation. Assistive technology·2009
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Related Experiment Video

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Development of a Virtual Reality Assessment of Everyday Living Skills
10:32

Development of a Virtual Reality Assessment of Everyday Living Skills

Published on: April 23, 2014

Personal assistance services as a workplace accommodation.

Susan Stoddard1

  • 1Rehabilitation Research and Training Center on Personal Assistance Services (PASCenter), University of California San Francisco, CA, USA. sustoddard@aol.com

Work (Reading, Mass.)
|December 7, 2006
PubMed
Summary

Workplace personal assistance services (PAS) aid employees with disabilities. Barriers like cost and attitudes hinder PAS expansion, but supportive cultures and partnerships can improve access to these essential work accommodations.

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Area of Science:

  • Disability Studies
  • Workplace Accommodations
  • Rehabilitation Services

Background:

  • Workplace personal assistance services (PAS) are crucial for enabling individuals with disabilities to perform job tasks and personal care at work.
  • Understanding current trends and practices of PAS in the US is vital for improving employment opportunities and support systems.

Purpose of the Study:

  • To describe current US trends and practices of workplace personal assistance services (PAS) as work accommodation options.
  • To identify barriers and potential solutions for expanding the use of workplace PAS.

Main Methods:

  • The study involved forty-one telephone interviews conducted in 2004.
  • Participants included 20 users of workplace PAS and 21 US employers familiar with workplace accommodations.

Main Results:

  • A range of workplace PAS, including task-related and personal care assistance, are currently utilized by employers and employees.
  • Key barriers to PAS expansion include negative attitudes, costs, waiting times, and lack of knowledge.
  • Positive organizational culture and employer-employee partnerships are identified as facilitators for PAS solutions.

Conclusions:

  • Current practices show a variety of workplace PAS are in use, but significant barriers impede wider adoption.
  • Addressing attitudinal, financial, and systemic challenges is necessary for effective PAS implementation.
  • Fostering inclusive work environments and collaborative accommodation processes can enhance PAS accessibility and effectiveness for employees with disabilities.