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Updated: Jul 18, 2026
14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Leadership and change processes in hospitals]
Bente P Skogsaas1, Martin Veel Svendsen
1Sykehuset i Vestfold 3103 Tønsberg. bpskogsa@online.no
Summary
Hospital leaders often struggle with change processes, facing challenges in managing interpersonal dynamics like suspicion and hidden agendas. Effective change leadership requires better understanding of methods and tools for cross-departmental collaboration.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Change Management
Context:
- Hospital environments necessitate effective change leadership for resource efficiency and innovation.
- Division leaders play a crucial role in navigating complex organizational transformations.
- Cross-disciplinary meetings are key arenas for addressing change-related challenges.
Purpose:
- To investigate how hospital division leaders manage change processes.
- To explore problem-solving strategies employed by leaders during cross-disciplinary meetings.
- To identify barriers and facilitators in hospital change initiatives.
Summary:
- Division leaders' proficiency in change facilitation varied; many lacked deep understanding of phase-appropriate methods.
- Interpersonal dynamics, including suspicion and hidden agendas, were identified as significant obstacles.
- These negative interactions hindered the development of shared understanding, goals, and commitment across hospital units.
Impact:
- Highlights the need for enhanced training in change management methodologies for healthcare leaders.
- Underscores the importance of addressing interpersonal dynamics to foster successful organizational change.
- Provides insights for improving collaborative efforts and commitment in hospital transformation projects.
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