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Communication in the veterinary emergency setting.

Shane W Bateman1

  • 1Small Animal Care and Wellness Section, Department of Veterinary Clinical Sciences, The Ohio State University, Columbus, OH 43210-1089, USA. bateman.36@osu.edu

The Veterinary Clinics of North America. Small Animal Practice
|December 13, 2006
PubMed
Summary
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Effective communication is crucial for emergency veterinarians managing difficult client interactions. Mastering these skills can reduce team stress and improve client outcomes during critical veterinary care.

Area of Science:

  • Veterinary Medicine
  • Animal Health Communication

Background:

  • Emergency veterinary practice presents unique communication challenges.
  • Veterinarians often face time constraints and high emotional stakes.

Purpose of the Study:

  • To highlight the importance of effective communication skills for emergency veterinarians.
  • To explore how communication impacts the veterinary healthcare team and clients.

Main Methods:

  • This study reviews communication strategies relevant to emergency veterinary settings.
  • Analysis focuses on informed consent and delivering difficult news.

Main Results:

  • Challenges include obtaining informed consent under pressure.
  • Delivering bad news requires specific communication techniques.

Related Experiment Videos

  • Improved communication can mitigate stress for veterinary staff.

    • Conclusions:

    • Enhanced communication skills are vital for emergency veterinarians.
    • Effective communication leads to better client experiences and reduced team anxiety.