Active physician participation key to smooth MOE/MAR rollout

Area of Science:

• Health Informatics
• Medical Technology Adoption
• Patient Safety

Background:

• Physician acceptance is critical for implementing new healthcare technologies.
• The Medical Operations Electronic/Medication Administration Record (MOE/MAR) system faced initial skepticism from physicians at UHN.
• Concerns were raised regarding potential impacts on patient care workflows.

Purpose of the Study:

• To investigate strategies for ensuring physician adoption of the MOE/MAR system.
• To understand and address physician concerns about new electronic health record systems.

Main Methods:

• Framing the MOE/MAR implementation as a patient safety initiative.
• Engaging physicians by emphasizing the benefits to patient care.

Main Results:

• Physician acceptance of MOE/MAR was fundamental to the project's success.
• Proactive communication and framing as a patient safety measure facilitated adoption.

Conclusions:

• Positioning new technologies as patient safety improvements can enhance physician acceptance.
• Effective change management strategies are vital for successful healthcare IT implementation.