[Hospital humanization: professional satisfaction in a pediatric hospital]

It was aimed at evaluating the professionals' satisfaction of a municipal pediatric hospital of Fortaleza with relationship to the humanization of the attendance in the hospital, as National Program of Humanization of the Hospital Assistance extolled by ministry of Health. The descriptive study had as sample 38 professionals. The data collection was carried out by a questionnaire, being the data presented in tables. Interaction was detected between the administration of the hospital and the professionals by internal discussions to evaluate the service. They consider the work environment is confortable for their work practice, therefore some improvement was indicated. The support for the professionals was suggested as an improvement point. The professionals suggested trainings, improvement of the atmosphere of the hospital and quality of the attendance. It is expected that this study supplies subsidies for the planning of actions favorable for the humanization of hospital assistance.