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Disruptive physicians...and how to deal with them.

Randy R Bauman1

  • 1Delta Health Care, 783 Old Hickory Blvd. # 260, Brentwood, TN 37027, USA. rb@deltahealthcare.com

The Journal of Medical Practice Management : MPM
|December 22, 2006
PubMed
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Medical practice leaders often struggle to address disruptive physician behavior due to a lack of tools. This article provides practical strategies and assessment methods for managing chronic disruptive conduct in physicians.

Area of Science:

  • Medical practice management
  • Physician behavior
  • Healthcare leadership

Background:

  • Physician behavioral issues negatively impact medical groups.
  • Practice leaders frequently lack effective tools to manage disruptive physician conduct.
  • Delayed intervention for physician misconduct allows negative behaviors to persist.

Purpose of the Study:

  • To provide medical practice leaders with tools to identify and manage chronic disruptive physician behaviors.
  • To address less extreme, but persistent, behavioral issues in physicians.
  • To offer guidance on recognizing and intervening in physician misconduct.

Main Methods:

  • The article offers a "do and don't" list for managing disruptive physician behavior.
  • A five-question test is provided to objectively assess necessary steps.

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  • Focuses on practical tools for practice leaders and administrators.

    • Main Results:

    • Provides a framework for recognizing subtle yet chronic disruptive behaviors.
    • Offers actionable strategies for intervention and management.
    • Empowers leaders to address issues that were previously ignored.

    Conclusions:

    • Equipping leaders with tools can improve the management of disruptive physician behavior.
    • Proactive management of chronic behavioral issues is essential for medical group functioning.
    • Addressing physician conduct consistently benefits the entire practice environment.