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Related Experiment Videos

Developing bed managers: the why and the how.

Nathan Proudlove1, Ruth Boaden, Julie Jorgensen

  • 1Operational Research, Manchester Business School, University of Manchester, Booth Street West, Manchester, UK. nathan.proudlove@mbs.ac.uk

Journal of Nursing Management
|January 9, 2007
PubMed
Summary
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A new training program significantly improved hospital bed managers' knowledge and skills. This development initiative enhanced patient flow, reduced cancelled operations, and boosted staff retention, demonstrating its effectiveness.

Area of Science:

  • Healthcare Management
  • Nursing Administration
  • Hospital Operations

Background:

  • Bed management is crucial for hospital patient flow and meeting access targets.
  • The bed manager role, often held by nurse managers, is complex and stressful.
  • Limited training support has been available for bed managers.

Purpose of the Study:

  • To describe and analyze the role of hospital bed managers.
  • To present a development program designed to support bed managers.
  • To evaluate the impact of this training program.

Main Methods:

  • Development and delivery of a training program to over 70 bed managers.
  • Evaluation of program data focusing on knowledge, skills, and behaviors.
  • Analysis of organizational and individual outcomes.

Related Experiment Videos

Main Results:

  • The program demonstrably improved bed managers' knowledge and skills.
  • Participants exhibited positive changes in subsequent behaviors.
  • Positive organizational impacts included improved staff retention and fewer cancelled operations.

Conclusions:

  • The development program is effective in enhancing bed manager capabilities.
  • Improved bed management positively impacts organizational efficiency and individual careers.
  • The elevated profile of bed management presents new challenges for nurse managers.