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Communications and Web services: What do CDC users desire in partner relationship management and does CDC's PHIN
Maria A Cervone1, Thomas G Savel
1Public Health Informatics Fellowship Program, Oak Ridge Institute for Science and Education (ORISE), Office of Workforce and Career Development, Centers for Disease Control and Prevention, Atlanta, GA, USA.
Abstract:
The National Center on Birth Defects and Developmental Disabilities (NCBDDD) at the Centers for Disease Control and Prevention (CDC) sought to establish a database to proactively manage their partner relationships with external organizations. A user needs analysis was conducted, and CDC's Public Health Information Network Directory (PHINDIR) was evaluated as a possible solution. PHINDIR could sufficiently maintain contact information but did not address customer relationships; however, its flexible architecture allows add-on applications via web services. Thus, NCBDDD's needs could be met via PHINDIR.
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