Using simulation methods to analyze and predict changes in workflow and potential problems in the use of a bar-coding medication order entry system
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Shigeki Kuwata1, Andre Kushniruk, Elizabeth Borycki
1Medical Informatics Division, Tottori University Hospital, Yonago, Tottori, Japan.
Abstract:
We discuss a novel methodological approach to the analysis of a medication order entry system prior to system release. The approach involved use of realistic scenarios (where physicians and nurses interacted with a system and dummy patient) where the sessions were video recorded in their entirety. The data were analyzed using a qualitative coding scheme for identifying usability problems and changes in workflow.
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