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Published on: April 4, 2025
Heuristic-based information acquisition and decision making among pilots.
Mark W Wiggins1, Sandra Bollwerk
1School of Psychology, Bankstown Campus, University of Western Sydney, Locked Bag 1797 Penrith South, DC, NSW 1797, Australia. m.wiggins@uws.edu.au
Pilot experience, not information acquisition strategies, determined optimal choices in simulated flight decisions. Pilots preferred the elimination by aspects strategy, highlighting user preferences in decision support systems.
Area of Science:
- Cognitive Psychology
- Human Factors Engineering
- Aviation Psychology
Background:
- Decision-making research often integrates naturalistic and normative approaches.
- Computer-based decision support systems can incorporate information acquisition strategies.
Purpose of the Study:
- To investigate how heuristic-based information acquisition strategies affect optimal decision selection in simulated flight scenarios.
- To understand the influence of task-oriented experience versus acquisition strategies on decision accuracy.
Main Methods:
- Pilots were familiarized with three heuristic strategies: frequency, elimination by aspects, and majority of confirming decisions.
- Participants selected one strategy to resolve a simulated in-flight decision scenario.
Main Results:
- Task-oriented experience was a stronger predictor of optimal alternative selection than the information acquisition strategies employed.
- The elimination by aspects strategy was the most frequently preferred by participants among the available options.
Conclusions:
- Task accuracy in decision-making is primarily driven by task-oriented experience, not the specific information acquisition process.
- Pilots exhibit a preference for particular information acquisition approaches, suggesting tailored decision support system design is beneficial.
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