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Organisational change. Grace under fire
Helen Dickinson1, Helen Parker
1Birmingham University, Health Services Management Centre.
Abstract:
The success of organisational change is often thwarted by leaders' failure to consider staff feelings. Managers must communicate a clear vision for the future, even though they may be facing great professional uncertainty themselves. It is important to deal with post-merger issues such as helping staff to new roles and 'unlearning' old ways.
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