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Disarming people with words: strategies of interactional communication that crisis (hostage) negotiators share with

Laurie L Charlés1

  • 1Family Therapy Program, Department of Counseling and School Psychology, University of Massachusetts, Boston, MA 02125-3383, USA. laurie.lopez-charles@umb.edu

Journal of Marital and Family Therapy
|January 30, 2007
PubMed

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