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Related Experiment Videos

Clients' response modes and session outcome.

Han-Jong Lee1, Shinobu Nomura

  • 1Waseda University, Tokorozawa, Saitama, Japan. hj4lee@yahoo.co.jp

Psychological Reports
|February 20, 2007
PubMed
Summary

Client responses focusing on feelings and problem-solving, not just recounting facts, lead to more helpful and satisfying counseling sessions. Counselor interventions appear to influence client response modes.

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Area of Science:

  • Psychology
  • Counseling
  • Communication Studies

Background:

  • Client response modes significantly impact counseling session outcomes.
  • Understanding the interplay between client responses and counselor interventions is crucial for effective therapy.

Purpose of the Study:

  • To investigate the relationship between client response modes and session helpfulness/satisfaction.
  • To analyze the sequential association between counselor interventions and client response modes.

Main Methods:

  • Sequential analysis of one-session counseling interviews.
  • 32 college students as clients and two counselors.
  • Categorization of client response modes (recounting vs. exploration/insight/problem-solving).

Main Results:

  • Lower proportions of recounting and higher proportions of exploration/insight/problem-solving responses correlated with higher client satisfaction and perceived helpfulness.
  • Client response modes were not random and showed association with preceding counselor interventions.

Conclusions:

  • Client-centered exploration and problem-solving are key indicators of successful counseling sessions.
  • Counselor interventions play a role in shaping client response patterns within sessions.

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