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Leveraging technology to drive revenue cycle results
Courtney Hoagland1, Neville Zar, Heather Nelson
1Deloitte Consulting LLP, Chicago, USA. choagland@deloitte.com
Abstract:
Healthcare providers can increase their ROI and enhance benefit sustainability by applying five keys to effectively implementing technology that supports and enhances revenue cycle processes: Let process improvement drive IT design decisions. Invest ample time in staff training. Communicate support for revenue cycle process changes from the top. Link technology requirements with business needs. Quantify system benefits.
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