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Related Experiment Video

Updated: Jul 16, 2026

Methodology for Establishing a Community-Wide Life Laboratory for Capturing Unobtrusive and Continuous Remote Activity and Health Data

Methodology for Establishing a Community-Wide Life Laboratory for Capturing Unobtrusive and Continuous Remote Activity and Health Data

Published on: July 27, 2018

Transforming data into practical information: using consumer input to improve home-care services.

Robert Applebaum¹, Suzanne Kunkel, Ken Wilson

¹Scripps Gerontology Center, Miami University, Oxford, OH 45056, USA. applebra@muohio.edu

The Gerontologist

|March 1, 2007

Summary

This study shows how an area agency on aging used consumer data to improve in-home care services quality. By analyzing provider quality reports, they identified variations and demonstrated effective data utilization strategies.

Related Experiment Videos

Last Updated: Jul 16, 2026

Methodology for Establishing a Community-Wide Life Laboratory for Capturing Unobtrusive and Continuous Remote Activity and Health Data

Methodology for Establishing a Community-Wide Life Laboratory for Capturing Unobtrusive and Continuous Remote Activity and Health Data

Published on: July 27, 2018

Area of Science:

Gerontology
Public Health
Healthcare Management

Background:

Increased funding for in-home care has raised concerns about service quality.
Care management agencies and providers use monitoring to ensure quality.
Area agencies on aging play a crucial role in overseeing these services.

Purpose of the Study:

To demonstrate how an area agency on aging collected and utilized data to enhance the quality of its in-home services network.
To provide a model for using consumer data to improve service delivery.

Main Methods:

Collected data from over 4,200 consumers in a community-based long-term-care program.
Gathered quality indicators, including time to service.
Integrated data into a comprehensive provider quality report.

Main Results:

Identified significant variations in quality across more than 80 service providers.
Highlighted practical examples of data application for quality improvement.
The provider quality report served as a tool for assessment and intervention.

Conclusions:

Many home-care agencies collect consumer data but lack effective utilization plans.
This study provides a actionable framework for leveraging consumer data to improve in-home service quality.
Effective data analysis and application are key to ensuring high-quality long-term care.