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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning

Published on: August 29, 2025

Adapting the SERVQUAL scale to hospital services: an empirical investigation

E Babakus1, W G Mangold

  • 1Department of Marketing, Memphis State University, TN 38152.

Health Services Research
|February 1, 1992
PubMed

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