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Experience-based consulting: the value proposition
Nicole Pliner1, James Thrall, Giles Boland
1Massachusetts General Hospital, Radiology Consulting Group, Boston, Massachusetts 02114, USA. npliner@partners.org
Abstract:
Consulting is a profession universally accepted and well entrenched throughout the business world. Whether it is providing objective analysis, supplying a specific expertise, managing a project, or simply adding extra manpower, consultants can add value. However, what are the attributes of a good consultant? In health care, with the rapid pace of emerging technologies, economic intricacies, and the complexities of clinical care, hands-on experience is the key. Recognizing the power of consultants with hands-on experience, the Department of Radiology at Massachusetts General Hospital launched the Radiology Consulting Group, an "experience-based" model for consulting that may potentially shift the profession's paradigm.
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