[Risk management in therapeutic procedures: the integrated flowsheet. Experience in a CQI context]

Area of Science:

• Healthcare Management
• Patient Safety
• Clinical Risk Mitigation

Background:

• Medication errors pose a significant challenge in healthcare organizations.
• Government bodies and health ministries recommend risk prevention strategies for healthcare personnel and management.
• The Sant'Andrea hospital in Rome identified medication errors as a critical issue requiring intervention.

Purpose of the Study:

• To integrate professional expertise to meet patient needs while respecting distinct professional roles.
• To elevate quality, safety, and patient satisfaction standards.
• To improve job satisfaction and inter-professional collaboration within the healthcare team.

Main Methods:

• Analysis of medication error problem within the hospital.
• Implementation of corrective measures, specifically an integrated medication flowsheet.

Main Results:

• The integrated medication flowsheet was introduced as a corrective measure.
• The initiative aimed to address medication errors and clinical risks.

Conclusions:

• The integrated medication flowsheet is a key strategy for enhancing patient safety and quality of care.
• Improved professional integration and satisfaction are expected outcomes.