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Work stress in emergency medical technicians.
1Department of Family Medicine, Wayne State University, Detroit, MI 48201.
Journal of Occupational Medicine. : Official Publication of the Industrial Medical Association
|September 1, 1991
Summary
Emergency medical technicians (EMTs) experience high stress and burnout, significantly impacting job satisfaction. Addressing low pay, poor equipment, and workplace issues is crucial for retaining these vital healthcare professionals.
Area of Science:
- Occupational Health
- Emergency Medicine
- Psychology
Background:
- Emergency medical technicians (EMTs) face a high turnover rate, necessitating research into underlying factors.
- Understanding the occupational stressors and job satisfaction of EMTs is critical for workforce stability.
Purpose of the Study:
- To investigate the relationship between stress, strain, burnout, coping, and job satisfaction among EMTs.
- To identify specific workplace factors contributing to EMT job dissatisfaction and high turnover.
Main Methods:
- A union-sponsored study involving 200 EMT union members.
- Utilized mailed questionnaires: Occupational Stress Index, Staff Burnout Scale for Health Professionals, and a job satisfaction survey.
- Collected responses from 52% of the surveyed EMTs.
Main Results:
- The sample reported high levels of stress, strain, and burnout, with normal coping skills.
- Burnout, stress, strain, and coping (BSS&C) were significantly correlated with job satisfaction.
- Job dissatisfaction linked to concerns about family impact, inadequate facilities, administrative unawareness, low salary, and poor equipment.
Conclusions:
- High stress and burnout are prevalent among EMTs and significantly affect job satisfaction.
- Key areas for improvement include salary, equipment, workplace conditions, and administrative support.
- Addressing these factors may help mitigate EMT turnover and improve workforce retention.