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A Cognitive Paradigm to Investigate Interference in Working Memory by Distractions and Interruptions
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Cognitive ability predicts objectively measured counterproductive work behaviors.

Stephan Dilchert1, Deniz S Ones, Robert D Davis

  • 1Department of Psychology, University of Minnesota, Minneapolis, MN 55455-0344, USA. dilc0002@umn.edu

The Journal of Applied Psychology
|May 9, 2007
PubMed
Summary

Cognitive ability, not education, predicts counterproductive work behaviors (CWB). This study highlights the importance of assessing cognitive skills to reduce workplace incidents like property destruction and violence.

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Area of Science:

  • Industrial-Organizational Psychology
  • Organizational Behavior
  • Human Resources Management

Background:

  • Research on individual differences and counterproductive work behaviors (CWB) has predominantly focused on personality traits.
  • The relationship between cognitive ability and CWB has been largely under-explored despite its potential significance.

Purpose of the Study:

  • To conduct the first focused investigation into the predictive relationship between cognitive ability and counterproductive work behaviors.
  • To examine whether cognitive ability or educational attainment is a better predictor of CWB in a law enforcement applicant sample.

Main Methods:

  • Assessed organizational and interpersonal counterproductive work behaviors using official records of incidents.
  • Utilized a standardized psychometric test to measure cognitive ability in a large sample of law enforcement job applicants.

Main Results:

  • A standardized measure of cognitive ability significantly predicted counterproductive work behaviors.
  • Educational attainment did not show a significant predictive relationship with counterproductive work behaviors in this sample.

Conclusions:

  • Cognitive ability is a significant predictor of counterproductive work behaviors, suggesting its importance in personnel selection.
  • Assessing cognitive ability may be more effective than educational attainment in mitigating CWB within organizations, particularly in high-stakes roles like law enforcement.