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Published on: October 17, 2025
The spine service line: optimizing patient-centered spine care
Brian Kwon1, Scott G Tromanhauser, Robert J Banco
1Boston Spine Group, New England Baptist Hospital, Department of Orthopaedic Surgery, Tufts University School of Medicine, Boston, MA 02120, USA. bkwon@nebh.org
Implementing a systems-based approach to spine care can improve efficiency and reduce costs. This strategy ensures patients receive high-quality, evidence-based treatment, benefiting both individuals and healthcare institutions.
Area of Science:
- Healthcare Management
- Spine Care Delivery
- Health Systems Engineering
Background:
- Spine care costs and delivery rates are increasing rapidly, with significant variability.
- Patient care is fragmented due to diverse provider backgrounds and expertise, leading to inefficiencies.
- This fragmentation results in higher costs with uncertain benefits and societal burden.
Purpose of the Study:
- To outline the objectives of a spine service line.
- To advocate for a systems-based approach in spine care delivery.
- To discuss the benefits of such an approach for patients and healthcare institutions.
Main Methods:
- A literature review focused on systems-based approaches in spine care, emphasizing health policy and clinical trials.
- Analysis of inefficiencies in three distinct spine care episodes.
- Incorporation of authors' practical experience within structured spine care systems.
Main Results:
- Identified inefficiencies in spine care episodes leading to increased costs without added value.
- Proposed a uniform, guidelines-based approach for initial patient encounters, including diagnostics and education.
- Recommended matching provider expertise to patient needs in later care phases for resource optimization.
Conclusions:
- Patients with spinal conditions require high-quality, efficient, and evidence-based care.
- A systems-based approach is crucial for minimizing escalating costs from inefficient healthcare delivery.
- Collaboration among physicians and institutions is essential for successful implementation.
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