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Quality and performance improvement: what's a program to do?
1Practice Improvement & Performance Unit, New York State Office of Alcoholism & Substance Abuse Services, New York, NY 10018, USA. frankmccorry@oasas.state.ny.us
Quality in substance abuse care is shifting towards performance improvement. This requires new behaviors for better consumer outcomes and confidence in treatment services.
Area of Science:
- Addiction medicine
- Healthcare quality improvement
- Public health policy
Background:
- Traditional quality assurance in substance abuse care is being challenged by new external forces.
- Effective, research-based interventions are now more available.
- Federal initiatives emphasize performance measurement and outcomes.
Purpose of the Study:
- To describe the transition from a compliance-oriented approach to a performance improvement model in substance abuse care.
- To advise organizations on adapting to evolving quality standards.
Main Methods:
- Literature review of current trends in substance abuse care quality.
- Analysis of federal policies and national initiatives impacting care delivery.
- Synthesis of expert recommendations for organizational adaptation.
Main Results:
- The field is moving towards a dynamic performance improvement model.
- This shift necessitates new behaviors from service providers.
- Improved data infrastructure is crucial for this transition.
Conclusions:
- Adopting a performance improvement model enhances consumer outcomes and service value.
- Proactive adaptation is essential for organizations in the substance abuse field.
- Collaboration among all stakeholders is key to successful implementation.
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