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U.S. Army Social Work Care Manager Program: an initial program analysis.

Jill J Henderson1

  • 1School of Social Work, University of Texas, Austin, TX 78701, USA.

Military Medicine
|May 25, 2007
PubMed
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The Army Social Work Care Manager Program, designed for combat veterans and families, showed varied utilization and modest job satisfaction among care managers. Key challenges included resourcing and supervision.

Area of Science:

  • Military Social Work
  • Veterans Affairs
  • Mental Health Services

Background:

  • U.S. Army transformation post-Global War on Terror necessitates robust mental health programs.
  • Army mental health programs aim to support soldiers and families effectively.
  • The Army Social Work Care Manager Program (ASWCM) was established in 2003 for combat veteran support.

Purpose of the Study:

  • To provide an initial assessment of the Army Social Work Care Manager Program.
  • To evaluate the utilization and satisfaction levels of care managers within the ASWCM program.

Main Methods:

  • A seven-item provider questionnaire was administered to 66 care managers.
  • Data was collected from 33 respondents for analysis.

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Main Results:

  • Care manager utilization of the ASWCM program varied across and within installations.
  • Respondents reported modest job satisfaction.
  • Significant challenges identified were related to resourcing and supervision.

Conclusions:

  • The ASWCM program requires further development to address identified challenges.
  • Recommendations for future research, policy adjustments, and practice improvements are suggested.
  • Enhancing support for combat veterans and their families remains a critical focus for Army mental health initiatives.