Contribution of mental workload to job stress in industrial workers

This study's central objective is to determine how several individual, organizational and ergonomic factors influence the relationship between job stress and mental workload for workers in an electronics company. A cross-sectional study was made as a test of hypotheses regarding that relationship. The sample is composed of 95 workers, of both sexes, from the electronics industry in the metropolitan zone of Guadalajara, Jalisco, Mexico. Ergonomic conditions were evaluated with the Ergonomic Evaluation List, stress was evaluated by administering the SWS-Survey to groups of subjects, and mental workload was evaluated with the NASA-TLX Workload Index. Using Cochran's and Mantel-Haenzsel statistics, the odds ratio for each of the independent variables was {e}stimated as a risk factor for job stress, and analysis was later conducted by means of logistic regression for those risks found to be significant. Of the 95 worker participants, 26.3% presented a high level of job stress and 17.9% of the workers were found to present high levels of mental workload. The results show that working hours, mental demand, temporal demand, and frustration when faced with a given task may be considered risk factors for job stress.