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Exploring influences on community-based case managers' advance care planning practices: facilitators or barriers?
1School of Social Work, College of Education, University of South Florida-Sarasota/Manatee, Sarasota, FL 34243, USA.
Geriatric case managers face barriers to advance care planning for frail elders. Factors like family involvement, professional proficiency, client receptivity, and provider communication significantly influence their practices.
Area of Science:
- Gerontology
- Healthcare Management
- Social Work
Background:
- Community-based geriatric case managers support a growing population of frail older adults.
- Advance care planning (ACP) is crucial for end-of-life care but factors influencing case managers' practices are not well understood.
Purpose of the Study:
- To explore community-based geriatric case managers' perceptions of facilitators and barriers to advance care planning (ACP).
Main Methods:
- Qualitative study utilizing four focus groups with 27 case managers.
- Thematic analysis was employed to identify key influences on ACP practices.
Main Results:
- Five key themes emerged: (1) paradox of case management and programmatic realities, (2) family presence and involvement, (3) case manager proficiency in ACP, (4) client receptivity to planning, and (5) limited communication with providers.
- These factors significantly influence whether ACP practices are assisted or impeded.
Conclusions:
- Case managers' ACP practices vary due to differing perceptions of clients, families, professional expertise, program constraints, and inter-provider communication.
- Further research is needed to clarify factors influencing divergent ACP practices and enhance professional performance.
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