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[Patient satisfaction after hospitalisation in a psychiatric institution]
Kjetil Horn1, Egil W Martinsen
1Psykiatrisk avdeling, Sykehuset Østfold, Postboks 584, 1612 Fredrikstad. kjehorn@online.no
Background:
There are few studies on the relation between clinical variables and patient satisfaction, and the results are not consistent.
Material And Methods:
87 in-patients at a psychiatric unit filled in a questionnaire for personality pathology, PDQ-4+, on admission, and the symptom measures MADRS-S and SCL-5 on admission and discharge in 2003-2004. They were also interviewed about patient satisfaction before discharge.
Results:
The mean scores for patient satisfaction were high, and patients experienced a substantial decrease in symptoms during their stay. There were statistically significant positive correlations between reductions in MADRS-S and SCL-5 and patient satisfaction. The correlations were strongest for MADRS-S (r = 0.59, p < 0.01). There were negative correlations between patient satisfaction and personality pathology. Altered depression status explained 43% of the variance in patient satisfaction. The PDQ-4+ total score explained an additional 4% of the variance, while length of stay, age and sex contributed minimally.
Interpretation:
Patient satisfaction was significantly affected by symptom reduction and to some extent by personality pathology, while duration of the hospital stay and sociodemographic factors had limited influence.
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