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Implementing the universal protocol hospital-wide
1Children's Hospital Boston, Mass., USA.
Insights
Hospitals must implement the Universal Protocol for preventing surgical errors, including time outs and site verification. This involved revising policies and creating a hospital-wide plan for successful implementation.
Area of Science:
- Healthcare Policy
- Patient Safety
- Surgical Protocols
Background:
- Joint Commission mandated the Universal Protocol for preventing wrong-site, wrong-procedure, and wrong-person surgery starting July 2004.
- Accredited hospitals must implement time outs and site verifications for all invasive procedures.
Purpose of the Study:
- To describe the development and implementation of a hospital-wide plan for the Universal Protocol.
- To outline the necessary policy revisions and action plan for compliance.
Main Methods:
- Editing existing time out and site verification policies.
- Developing a hospital-wide implementation plan.
- Creating an action plan involving multidisciplinary teams, policy rollout, educational materials, and a monitoring/evaluation strategy.
Main Results:
- A comprehensive action plan was developed by the Universal Protocol champion.
- Involvement of nurse and physician representatives from target areas was crucial.
- A strategy for education, monitoring, and evaluation was formulated.
Conclusions:
- Successful implementation of the Universal Protocol requires significant policy revision and a structured, hospital-wide approach.
- Multidisciplinary team involvement and robust education/monitoring plans are key to patient safety initiatives.
Abstract:
Beginning in July 2004, Joint Commission-accredited hospitals were required to adhere to the Universal Protocol for Preventing Wrong Site, Wrong Procedure, Wrong Person Surgery by implementing time outs and site verifications for all invasive procedures. At Children's Hospital Boston, Mass, this requirement necessitated extensive editing of the existing time out and site verification policy and the development of a hospital-wide implementation plan. The Hospital's Universal Protocol champion developed an action plan that involved including nurse and physician representatives from each target area; rolling out the policy; creating materials for advertising the policy; and formulating an education, monitoring, and evaluation plan.
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