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Measuring quality of work-life: a participatory approach in a Canadian cancer center
Joanna E M Sale1, Marcia Smoke
1Institute for Work & Health, Scarborough Hospital, Scarborough, ON, Canada. jsale@interlog.com
Background:
Quality of work-life (QWL) has been gaining increasing attention in health care settings. To our knowledge, no QWL data for cancer centers have been published.
Methods:
A participatory approach was used to develop a QWL survey that was administered to staff in Year 1 (Y1) and Year 2 (Y2) in a Canadian ambulatory cancer center.
Results:
Overall staff QWL scores were moderate in Y1 and Y2; however, there was considerable variation among four main employee groups (physicians, nurses, physicists, radiation therapists).
Conclusions:
The survey data provide a benchmark against which other cancer centers can be compared.
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