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A nursing care plan can present in two forms: informal and formal. Informal is a care plan for the individual use of the nurse and goals they wish to accomplish during their shift. Informal care plans are not included in the patient chart. A formal nursing care plan is a written or computerized guide that organizes patient care. It is further subdivided into two: standardized and individualized care plans. Standardized care plans are pre-populated care plans for specific patient populations,...
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Related Experiment Video

Updated: Jul 13, 2026

Development and Implementation of a Multi-Disciplinary Technology Enhanced Care Pathway for Youth and Adults with Concussion
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A planning tool for multidisciplinary youth care evaluated: a case study.

I J Baars1, G G van Merode

  • 1Maastricht University, Care And Public Health Research Institute, The Netherlands. I.Baars@beoz.unimaas.nl

International Journal of Medical Informatics
|July 25, 2007
PubMed
Summary

Integrating information technology (IT) into healthcare requires careful planning. A case study revealed that a planning tool and care programs were incompatible due to poor user involvement and lack of flexibility, hindering successful IT implementation.

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Area of Science:

  • Health Informatics
  • Information Technology in Healthcare
  • Healthcare Management

Background:

  • Healthcare organizations are increasingly exploring information technology (IT) to support and streamline care processes.
  • Care programming, structuring patient care into defined programs, is one such approach being evaluated for IT integration.
  • Successful IT implementation in healthcare hinges on understanding the interplay between technology and clinical workflows.

Purpose of the Study:

  • To investigate the feasibility of using IT to support care programming in healthcare settings.
  • To identify critical factors necessary for the successful implementation of IT solutions within structured care processes.
  • To evaluate a specific case of IT-supported care programming to inform existing knowledge.

Main Methods:

  • A case study approach was employed to evaluate the implementation of a planning tool for care programs.
  • Data collection involved multiple sources, including face-to-face interviews, a comprehensive document study, and analysis of email communications.
  • Qualitative data analysis was used to understand user perspectives and implementation challenges.

Main Results:

  • The implemented planning tool and the concept of care programs were found to be incompatible, failing to meet their objectives.
  • Healthcare professionals did not embrace the flexibility of the care programs, and user involvement in the planning tool's implementation was insufficient.
  • A significant mismatch was observed between the care programs and the planning tool, leading to overall non-acceptance by professionals.

Conclusions:

  • Successful IT implementation in healthcare requires a balance between flexibility and standardization, particularly for routine processes like care programs.
  • Adaptive information technology and substantial user involvement throughout the development and implementation phases are crucial for IT success.
  • Future implementations should prioritize user engagement and technological adaptability to ensure a better fit between IT solutions and healthcare workflows.