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Local mothers called them the 'health police'; they set up a group to find out what clients wanted but no-one came; they were spending more time on paperwork than on seeing clients; they were demoralised and stressed. Cath Jackson describes how handing over child health records to parents transformed the working lives of one team of health visitors.
Local mothers called them the 'health police'; they set up a group to find out what clients wanted but no-one came; they were spending more time on paperwork than on seeing clients; they were demoralised and stressed. Cath Jackson describes how handing over child health records to parents transformed the working lives of one team of health visitors.