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Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
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Support services for students and faculty.

Janet Ross Kendall1

  • 1Center for Distance and Professional Education at Washington State University, Pullman, WA 99164-5220, USA. kendallj@wsu.edu

Journal of Veterinary Medical Education
|August 4, 2007
PubMed
Summary

Online distance education requires robust support services for students and faculty. Developing these essential services is an ongoing, evolutionary process to ensure quality and equity in online learning environments.

Area of Science:

  • Education Technology
  • Online Learning Pedagogy

Background:

  • Distance learning, particularly online, has seen dramatic growth.
  • Ensuring equitable support for online students and faculty is crucial.

Purpose of the Study:

  • To discuss essential support services for online distance education.
  • To provide models and examples of effective support systems for students and faculty.

Main Methods:

  • Literature review on distance education support.
  • Analysis of existing support service models.
  • Case study examples of implemented services.

Main Results:

  • Effective support services are vital for successful online learning.
  • Models for student support include academic advising, technical help, and library resources.

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  • Faculty support encompasses training, pedagogical assistance, and technical resources.

    • Conclusions:

    • Developing comprehensive support services is an evolutionary necessity for online education.
    • Proactive and tailored support enhances the online learning experience for all stakeholders.
    • Continuous improvement of support structures is key to the future of distance education.