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Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
Published on: September 28, 2022
Support services for students and faculty
1Center for Distance and Professional Education at Washington State University, Pullman, WA 99164-5220, USA. kendallj@wsu.edu
Abstract:
Distance learning is hardly a recent phenomenon. The recent growth of distance-education courses and programs, particularly those offered online, has been dramatic. Students enrolled in distance-education courses deserve the same quality and type of services that students taking courses on campus receive. The same is true of faculty teaching distance courses. Developing strong support services for both groups is an evolutionary process. This article discusses support services for both students and faculty involved in the rapidly expanding online distance-education landscape. Models for providing support to students and faculty are described, the development of these services is explained, and examples of support services are provided.
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