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Evaluation of an anonymous system to report medical errors in pediatric inpatients
James A Taylor1, Dena Brownstein, Eileen J Klein
1Developmental Center for Evaluation and Research in Pediatric Patient Safety, Seattle, Washington, USA. uncjat@u.washington.edu
Objective:
To compare reports of medical errors in hospitalized children submitted using an electronic, anonymous reporting system with those submitted via traditional incident reports.
Study Design:
During the 3-month study period in 2003, reports of medical errors from 2 units at a large children's hospital were made using an electronic, anonymous system. Three reviewers independently evaluated each report and determined whether the events described constituted a medical error. An identical procedure was used to categorize medical error data collected via incident reports from the 2 study units from 1999 to 2002.
Results:
A total of 146 reports were made using the anonymous system, 131 of which documented medical errors. The rate of reporting medical errors with the anonymous system was 2.41/100 patient-days. The rate of reporting medical errors via incident reports in 1999-2002 was 2.40/100 patient-days. However, 33.8% of all incident reports dealt with mislabeled laboratory specimens; after excluding these reports, the rate of medical errors documented via incident reports was 1.56/100 patient-days. The rate of reporting was significantly higher with the anonymous system (rate ratio 1.54, 95% confidence interval 1.26, 1.90). With the anonymous system, 25.2% of reported medical errors were near-misses compared with 12.6% of the errors reported with the incident report system (P = .001).
Conclusions:
Implementation of the anonymous reporting system with training was associated with a statistically significant increase in the rate of reported medical errors. The reporting of near-miss events was significantly increased, suggesting this may be a useful format for gathering data on this type of medical error.
Insights
An electronic, anonymous reporting system significantly increased medical error reports in hospitalized children, especially near-miss events. This system offers a valuable method for improving patient safety through enhanced data collection on medical errors.
Area of Science:
- Pediatric Patient Safety
- Healthcare Quality Improvement
- Medical Error Reporting Systems
Background:
- Traditional incident reporting systems may underreport medical errors.
- Anonymous reporting systems have the potential to capture more comprehensive data on patient safety events.
- Identifying and analyzing medical errors is crucial for improving pediatric healthcare outcomes.
Purpose of the Study:
- To compare the effectiveness of an electronic, anonymous reporting system versus traditional incident reports for documenting medical errors in hospitalized children.
- To assess the impact of an anonymous reporting system on the rate and types of reported medical errors.
Main Methods:
- A 3-month study in 2003 at a children's hospital utilized an electronic, anonymous system for medical error reporting.
- Reports were independently reviewed to confirm medical errors.
- Data from the anonymous system were compared to incident reports from 1999-2002.
Main Results:
- The anonymous system yielded a significantly higher reporting rate of medical errors (2.41/100 patient-days) compared to traditional reports after excluding non-error data (1.56/100 patient-days).
- The anonymous system captured a higher proportion of near-miss events (25.2%) compared to traditional reports (12.6%).
- The rate ratio for reporting was 1.54 (95% CI 1.26, 1.90) favoring the anonymous system.
Conclusions:
- Implementing an electronic, anonymous reporting system, coupled with training, led to a statistically significant increase in reported medical errors.
- The enhanced reporting of near-miss events suggests the anonymous system is effective for capturing this critical data.
- Anonymous reporting systems may be a valuable tool for improving the detection and analysis of medical errors in pediatric settings.
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