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Updated: Jul 13, 2026

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Health care: we must get it right
1Executive Healthcare Services, San Antonio, Texas, USA. trudyland@aol.com
Summary
Healthcare leaders must address root causes, not just symptoms, to fix our fragmented system. Developing new, best-practice processes ensures real progress and improves healthcare organization functionality.
Area of Science:
- Healthcare Management
- Health Systems Science
- Organizational Behavior
Background:
- The current healthcare system suffers from fragmentation and dysfunction.
- Ineffective solutions are often applied to superficial symptoms rather than underlying issues.
Purpose of the Study:
- To advocate for a shift in healthcare leadership strategy.
- To emphasize the importance of root cause analysis in healthcare improvement.
Main Methods:
- Qualitative analysis of systemic healthcare issues.
- Conceptual framework development for process improvement.
Main Results:
- Identifying root causes is crucial for effective problem-solving.
- Implementing new processes based on best practices leads to tangible progress.
Conclusions:
- Healthcare leaders must move beyond symptom-based interventions.
- A root cause analysis approach is essential for achieving sustainable progress and improving healthcare system functionality.
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