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Updated: Oct 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 17, 2011
Case history: asking the right questions
1Department of Otolaryngology and Communicative Sciences, Baylor College of Medicine, Houston, Texas.
Abstract:
The importance of asking the right question is highlighted in this case study. The patient was a 76-yr-old man with hearing loss that initially appeared to be a classic case of presbycusis. Without asking the right question this patient might have been managed in a manner inappropriate to his true hearing sensitivity.
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