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The teamlet model of primary care
Thomas Bodenheimer1, Brian Yoshio Laing
1Department of Family and Community Medicine, University of California, San Francisco, Calif 94110, USA. TBodenheimer@fcm.ucsf.edu
Annals of Family Medicine
|September 26, 2007
Summary
The 15-minute primary care visit is insufficient. A teamlet model with a clinician and health coaches can extend care services, improving patient flow and practice efficiency.
Area of Science:
- Primary Care Medicine
- Healthcare Delivery Models
- Health Coaching
Background:
- Current primary care models face time constraints within 15-minute physician visits.
- Physicians struggle to provide comprehensive services expected in primary care.
- There is a need for innovative models to enhance primary care delivery.
Purpose of the Study:
- To propose and describe a teamlet model of care to extend the traditional 15-minute physician visit.
- To outline the structure and components of the proposed teamlet care model.
- To identify necessary adaptations for implementing the teamlet model in primary care practices.
Main Methods:
- The proposed teamlet model includes 1 clinician and 2 health coaches.
- A clinical encounter is divided into 4 parts: previsit, clinician visit, postvisit, and between-visit care, all facilitated by health coaches.
- Retraining of medical assistants or other practice personnel is required for the health coach role.
Main Results:
- The teamlet model aims to extend the limited time of a 15-minute physician visit.
- Implementation requires training 2 health coaches per full-time equivalent clinician.
- Existing organizations have adopted partial aspects of the teamlet model.
Conclusions:
- The teamlet model offers a potential solution to time limitations in primary care.
- Health coaches play a crucial role in extending care beyond the physician's direct visit.
- Successful adoption necessitates investment in personnel retraining and a structured approach to patient flow.
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