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Updated: Jul 11, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Quality as the cornerstone of behavioral health: four critical issues
1National Council for Community Behavioral Healthcare, 12300 Twinbrook Parkway, Suite 320, Rockville, MD, 20852, USA. MeenaD@nccbh.org
Abstract:
The author emphasizes the need to focus on quality in mental health and addictions treatment. High-quality care means care that is personalized, prevention-oriented, and based on evidence about the benefits, costs, and the desires of each person. Whereas the challenges to improving quality are formidable, four critical issues can and must be addressed: focus on whole health, clinical excellence, workforce, and information technology. With strong leadership, commitment, and persistence, we can have a system that supports recovery and ensures a meaningful life in the community for our sickest and poorest citizens.
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