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Bermuda Triangle or three to tango: generation Y, e-health and knowledge management
1eHealth Services & research Group, School of Information Systems, University of Tasmania, Australia. kwang.yee@dhhs.tas.gov.au
Studies in Health Technology and Informatics
|October 4, 2007
Summary
Generation Y is crucial for healthcare sustainability, but current systems clash with their tech-savviness. Integrating Generation Y with health informatics and knowledge management is key to a future-ready healthcare system.
Area of Science:
- Healthcare Management
- Health Informatics
- Organizational Behavior
Background:
- Generation Y represents a growing segment of the healthcare workforce, essential for future sustainability.
- This demographic exhibits a strong affinity for technology and stimulating work environments, contrasting with traditional healthcare structures.
- Their desire for diverse experiences leads to higher job mobility, posing retention challenges.
Purpose of the Study:
- To explore the integration challenges and opportunities presented by Generation Y in the healthcare sector.
- To highlight the need for understanding Generation Y's expectations regarding technology and knowledge management.
- To advocate for socio-technical solutions that align with Generation Y's needs for a sustainable healthcare system.
Main Methods:
- Qualitative analysis of Generation Y's characteristics and expectations in the healthcare context.
- Review of existing healthcare system structures concerning information and knowledge management.
- Exploration of the potential for electronic health record (EHR) implementation and knowledge management strategies.
Main Results:
- The hierarchical nature of healthcare systems may hinder the integration of Generation Y workers.
- Generation Y possesses distinct expectations for technology utilization, design, and knowledge presentation.
- Significant opportunities exist for health informatics and knowledge management to adapt and thrive.
Conclusions:
- A deep understanding of Generation Y is vital for health informatics and knowledge management researchers.
- Developing integrated socio-technical solutions is essential for retaining and engaging Generation Y.
- Re-inventing the healthcare system to integrate Generation Y, health informatics, and knowledge management is critical for ensuring quality and sustainability.
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